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Closure of account letter
September 19, 2019 1st Anniversary Wishes 5 comments

A bank can end its relationship with a customer at any time, just as a customer can move to another bank at any time. A customer may move because a.

Bank Account Closing Letter

Closing a bank account is an easy task, provided you follow the norms of the bank in the correct manner, one of which is writing a bank account closing letter requesting to close your account and transferring the remaining funds. Read this article to know how to do the same.
Last Updated: Jun 3, 2018
Whenever it comes to dealing with government institutions or banks, you need to follow certain legal formalities, truly abiding by the rules and regulations of the body you are dealing with...which in this case, is a bank! Usually the bank customers are the most longest and loyal customers among all the service giving organizations. But due to certain situations like moving out to a different location where the branch isn't near, or due to lack of customer satisfaction, customers tend to close their bank account. It is advisable to call your bank in order to know their specific requirements. For example, some banks charge a fee for closing your bank account. Some banks require a government issued photo identification also. So checking on all these requirements would be a good idea. After checking with the bank as to what all information and documents they need, the next step would be to write a bank account closing letter to the bank manager. Mentioned below is a sample for the same along with the necessary information that you should include in the letter.

Bank Account Closing Letter Sample

It is better to note down in a piece of paper as to what all things you need to do before you submit the letter to the bank in reference to close the account. This is because missing out on even a single information would lead to unnecessary delays. If you have more than one type of bank accounts, then you need to make sure to provide all the required details. This is how you would need to write a letter to the bank requesting to close your bank account.

The Bank Manager
State Bank
92nd Street West
New York, New York

RE: Application to close my bank account

This is to inform you that I would like to close my bank account in your bank. The details of my bank account are listed as under along with the unused check numbers.

Savings Account Number: 01234
Checking Account Number: 56789

There are no due checks to be cleared under these accounts. I request you to give the remaining balance of my account in check and send it to my postal address. If that would take time, then I request you to transfer the balance amount to my new bank account at Cityville Bank, whose account number is 45678.

In case of any further information or queries, kindly contact me at my email address which is [email protected] You can also call me at 0123456789.

Thanking you for your assistance for the same.

John Smith


Once you have written the bank account closing letter and sent it to the bank, it is most likely that you will also have to go to the bank physically with some form of identification, preferably photo identification. Also, you need to make sure that you open a new bank account before you close your existing (old) bank account, or soon after closing your existing bank account. This is because you are required to update your employers and vendors about the same. If you visit the bank on a weekday before 3 pm, it is likely that your request will be processed as soon as possible. So make sure that you do all that is required so that your work is done in one go.

Closing Bank Account Letter - Free download as Word Doc .doc), PDF File .pdf), Text File .txt) or read online for free. letter requesting for closing bank acount.

How to write a letter to bank manager to close your bank account?

closure of account letter

Below is a guide of how to write a board of directors company resolution letter to close bank account and sample of the letter doc/pdf format.

What is a Bank Account Closure resolution letter?

This is a letter that is written by the company’s board of director to the bank asking it close the company’s bank account for a limited or incorporated business.

What should be included the resolution letter

  • Director’s names
  • Director signature
  • Date
  • Bank Name
  • Bank account number
  • Account Number
  • ATM or visa card number
  • Letter Head
  • Write all the assets of the company that you have which you will return

NOTE: Ensure that you withdraw all the money from your bank account before your close it. Otherwise the directors must indicate that they are willing to forfeit the remaining balance.

Sample Bank Account Closure Resolution letter

This sample letter is applicable for limited companies and should only include board of directors. The letter is available below in text however, you can download doc format (file number 12);


At the registered office of the company at Citam house, Nairobi, the board resolved to close the following non-operational bank accounts of the company with immediate effect.

  • Bank Name: KCB Bank Kenya Limited
  • Account Number: 12222222222222222

THE BOARD RESOLVED FURTHER THAT Mr. Edgar Edgar, Director, and Mr. Sias Said, Manager, be and are hereby authorized to complete all the formalities to give effect to the said resolution, including returning ATM VISA card number 11111111111111111111, Cheque Book, and Digital Banking Card.

RESOLVED FURTHER THAT a copy of the said resolution duly signed by the director and manager of the company be given to the bankers for taking the same on their records.

Dated:   Dated:
Name:   Name:
Designation: Director   Designation: Manager
Signature:   Signature:

For the company:




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closure of account letter

A bank can end its relationship with a customer at any time, just as a customer can move to another bank at any time. A customer may move because a competitor offers a better deal or because the relationship with the bank is unsatisfactory or has broken down. A bank may decide to close a customer’s account because of how that person has been operating it, or because of regulatory requirements, or because the bank also feels the relationship has broken down. Banks are under no obligation to continue doing business with a person or company, but they should not close an account without good reason.

 However, difficulties can arise when a bank ends its relationship with a customer based on its perception of customer conduct. It can be extremely confronting for a customer to be accused of abusive and threatening behaviour, particularly if the customer considers they did not act that way and/or the bank contributed in some way to the situation – for example, by making an error.

A decision to exit a customer on conduct grounds should therefore be handled with care. The Code of Banking Practice requires banks to act fairly, reasonably and in good faith. We consider this means the bank should, when considering closing a customer’s account:

  • ensure the assessment is made by someone independent, who has not been directly involved in interactions with the customer
  • examine all available information, including, if possible, CCTV footage
  • keep an open mind to the possibility that staff may have acted inappropriately
  • consider whether another course of action besides closure would suit everyone’s interests, such as a warning to the customer or offering remote banking services only

The process

Generally, a bank should not close your account without giving reasonable notice, which typically means giving you enough time to make alternative banking arrangements. Usually we would view "reasonable" as at least 14 days' notice.

In some limited circumstances, however, a bank can close your account without giving you any notice. These may include:

  • if a bank is complying with a court order
  • if you have fraudulent activity related to your account
  • if you have breached the bank’s terms and conditions
  • if you have acted abusively towards bank staff.

A bank does not have to explain why it is closing a customer's account, although in most cases banks follow good practice and give a reason. This gives the customer an opportunity to respond if the bank has misunderstood the facts of a situation or made a mistake.

A bank must return all the money in a customer's account at the time it closes the account, less any interest or fees that apply. A bank normally does this by sending a cheque to the last known address.

How we look at closure complaints

Complaints about a bank closing an account usually involve a customer challenging the bank’s reasons for doing so. Two of the most common reasons why a bank closes an account are:

  • the customer has used the account inappropriately – for example, the account is continually going into unarranged overdraft
  • the customer has abused a staff member in some way, either verbally or physically.

In the first situation, it can be costly for a bank to monitor an account that is in overdraft. Therefore, a bank may decide that it does not wish to continue to offer this facility to a customer.

In the second situation, a bank has a duty as a good employer to protect its staff from abuse and violence. In these circumstances, we would expect a senior member of the bank who was not subjected to the abuse to make the decision to close the account.

Most people who complain to us about their account being closed want us to either stop the bank from closing their account or to get the bank to reopen their account. However, although we can award compensation for direct loss or inconvenience if we find some wrongdoing in the way the bank closed the account, we cannot require a bank to stop the closure of an account or reopen one.

If a complaint is solely about a bank's decision to close an account, and there are no concerns about how it was done (such as if the bank failed to give adequate notice), then it is unlikely we will investigate.

A bank may also need to consider closing accounts if it is unable to meet regulatory requirements, such as anti-money laundering legislation (see our AML Quick Guide) or international tax compliance regulations (more information is available here).  Banks are required to collect certain information about customers and others involved with an account.  Such information may include the customer’s identity, place of residence, tax residence status and source of money credited to accounts.  If the information is not received, the bank may cease doing business with a customer.

Your account may be closed without notice if it has been used inappropriately or if your conduct towards a staff member is abusive.

Please note that your bank may require you to use its own account closure letter template. You may want to consult with your bank before using.

Closing Bank Account Letter

closure of account letter

How to close a savings or current bank account is often one of the biggest worries for us, especially when we are not so familiar with banking and finance. Often, when we are asked to write a business letter, we are puzzled and do not know how to proceed. In most cases, you can get (from your branch or download online) ready forms for account opening, but no such form is usually available when it comes to closing it. The steps to close your current or savings bank account often includes writing a formal letter and hand it over, in person, to the manager of the branch where you are a customer. Do you know how to write to the branch manager to close your current or savings bank account? If not, keep reading!

Understand the process of closing your savings or current bank account

If you want to close your bank account, please understand that the banks will not be ready to lose a customer and they will try to stop you from doing so. This explains why there are ready forms for account opening but no such form for closing savings bank account is usually available with the banks: they do not encourage it. If you tell the bank staff about your wish to discontinue as a customer, they will most often tell you that you can hold your account even with zero balance and there is no need to close the bank account; you can leave it in place. Nevertheless, if you are absolutely sure that your account is inoperative and closing it will be a good idea (moreover, having too many unnecessary bank accounts is a sign of your dismal financial planning), you can always go for the same. All you have to do is to take a piece of paper and write a letter to the bank manager requesting him or her to close your savings bank account. Now, what are you going to put there?

What should you write in your letter for bank account closure

Your application letter to close the savings bank account needs to be addressed to the manager of the respective branch. Write Closure of savings bank account as your subject. Give the account details there, including:
  • Your name, postal address, email address, and contact number, as registered with the bank
  • Your savings bank account number
  • Your CIF number (in case you know it)
You will also have to state the reason for closing your savings or current account. Also mention when and why did you open that account and declare that you will return your pass-book, cheque book, ATM-Debit card, and credit card (whatever applicable) duly to the bank. Ask the manager for cooperating with you in this process. Please note that you may have to furnish your photo identity and address proofs, in order to verify your KYC details.


Sample letter to bank manager asking to close savings bank account

The Manager,
ABC Bank,
XYZ Branch,
(Full postal address of the branch)

Sub: Closure of Savings / Current Bank Account (whichever applicable)


This is to request you to kindly close my account (number ************, CIF NO. *************) with your bank under the name Mr. / Ms. / Mrs. YOUR NAME, resident of YOUR FULL POSTAL ADDRESS, which I have been holding in this branch since ACCOUNT OPENING DATE. The account was inoperative for a long period of time and I regret my inabilities to continue with the same. I am also returning my pass-book, cheque book, ATM-Debit card, and credit card (whatever applicable) duly to the bank.

I request you to please issue me a demand draft for my existing balance and solicit your kind cooperation to go through the process. My contact number is ***** *****, and my email address is [email protected] in case you require the same.

Thanking you,
Yours Sincerely,

Date: **/**/****

Points to remember while closing your bank account

  • This is only a sample letter. Please consult your bank employees to ask about specific details. In some cases you may also require to submit additional forms if any. Please attach the necessary documents as per the bank's policy.
  • This is to close savings and current bank accounts only. If you want to close your fixed or recurring deposits, consult the bank employees. In most cases, deposits made from online banking can be closed online itself.
  • Usually you need to go through this process even for savings and current accounts opened online. For further information please consult your bank directly.
  • Please go through our disclaimer page before making any decision.

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Many people find themselves in situations where they need to do some financial ' house cleaning' and want to close some of their credit card accounts in order to.

closure of account letter
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